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1 User Guide Quick Heal Total Security 2010 Quick Heal Technologies (P) Ltd. http://www.quickheal.com

10 Installing Quick Heal Total Security Quick Heal has a simple installation procedure. During installation, read each installation screen, follow t

100 How to respond when a packer is found Action for scanner Select the action that the scanner needs to take when a suspicious packer is detected w

101 Updates - Messenger 1. Start Quick Heal Total Security. 2. Click Options, under the top menu of Quick Heal Total Security. 3. Select Messenger

102 Getting messages from Local Folder or Network path Quick Heal Total Security Messenger can be configured to gather messages from a Local Folder or

103 Miscellaneous - Exclusions You can configure Quick Heal Total Security to skip scanning of certain files or folders. Scanning can be excluded in

104 Miscellaneous - General Quickly scan system at Windows startup Enable Startup Scan This option lets Quick Heal Total security to scan the star

105 Scan removable devices Scan removable device when plugged into the system If this option is enabled, then Quick Heal will prompt you to perform a

106 Cleaning Viruses Quick Heal warns you for a virus infection when: • A virus is encountered during a manual or scheduled scan. • A virus is en

107 Reports During the scan you can also check the reports of the scan simultaneously. While scanning just press Reports window tab. By default setti

108 Using Emergency CD and Command Line Scanner Quick Heal Total Security Emergency CD, - create your own emergency bootable CD that will help you t

109 Emgscan Options For specified options '-' inverts the default meaning. /DELETE Delete infected files. /REPAIR Disinfect whenever pos

11 System Requirements To use Quick Heal, your computer must meet the following minimum hardware requirements: Operating System Minimum Requirement

110 Updating Quick Heal Total Security Updates for Quick Heal Total Security are posted regularly on its website containing detection and removal of

111 Quick Update picks up the definition file from the designated path, verifies its applicability on the installed version and upgrades your copy of

112 Technical Support If you call Technical Support and have the necessary information on hand we will be able to help you more efficiently. Where sh

113 Contact Us Head Office Global Support Center Quick Heal Technologies (P) Ltd. 603, Mayfair Towers II, Wakdewadi, Shivajinagar, Pune 411005, Ma

114 Indore Quick Heal Technologies (P) Ltd. Flat No. 202, Rani Sati Apartments, C-Block, 60/1/5, New Dewas Road, Ahilya Mata Colony, Indore 452001, Ma

12 Clients supporting Email scan Email scanning is supported for any of the following POP3 email clients: • Microsoft Outlook Express 5.5 and above

13 Quick Heal Anti-Phishing • This feature is supported for Internet Explorer 6 or above version. Quick Heal PC2Mobile Scan • Quick Heal PC2Mobil

14 This table gives a comparison of the features available in different flavors of Quick Heal: QUICK HEAL ANTIVIRUS QUICK HEAL INTERNET SECURITY QUICK

15 PC OPTIMIZATION Registry Cleanup Cleans invalid and junk entries from system registry and optimizes system speed. Disk Cleanup Cleans all the u

16 How to Install Quick Heal Total Security To start with installation, insert the Quick Heal CD in the CD-Drive. CD being enabled with auto-run feat

17 If the CD auto-run menu does not appear In some systems, CD-ROM drive does not automatically start a CD when it is inserted. In such case, to star

18 Registering Quick Heal Total Security After installation of Quick Heal Total Security, you will need to register your copy to get it activated. I

19 Registering Offline with Internet Connection on some other PC In case if Internet connection is not available on your computer, you will need to r

2 Copyright © 1993-2009 Quick Heal® All Rights Reserved. All rights are reserved by Quick Heal Technologies (P) Ltd. No part of this software may be

20 Important Information about Multi-user Pack Registration For Multi-user pack when the first Product key of Quick Heal is registered, registration

21 Renewal To renew your copy of Quick Heal you need to buy renewal code. You can purchase a renewal code from Quick Heal, or from nearest distributo

22 Renewing Offline using Internet Access on some other PC In case if Internet connection is not available on your computer, you will need to renew y

23 Can I Install Quick Heal on another computer? If you install Quick Heal Total Security on another computer, after installation it is necessary to

24 Using Quick Heal Total Security All the features related to Quick Heal can be accessed from Quick Heal main window. In addition, you can also acc

25 On the left side of the main window select the option that you want. You have following options: Status View the status of Quick Heal Total Securi

26 Right Shell Menu Options Open Total Security Launch Quick Heal Total Security. Launch AntiMalware Launch Quick Heal AntiMalware. Check New Mes

27 Performing Manual Scans If Online Protection is enabled with default setting, you normally would not need to scan manually. However, you can manua

28 Performing scan on folder Occasionally you would also like to scan specific folders. To perform scan on desired folder: 1. Start Quick Heal Scan

29 Adding Item in My Profile for regular scan You can add a custom scan if you regularly scan a particular area of your computer and don’t want to sp

3 License Agreement IMPORTANT: Read this License Agreement carefully before using this software. BY USING THIS SOFTWARE IN ANY WAY YOU ACKNOWLEDGE T

30 To scan one or more drives You can scan all or specific drive(s) available on your system. To scan the drive(s): 1. Start Quick Heal Total Secur

31 Overview of DUMB mode scanning Dumb mode scanning is recommended if no virus was detected during an ordinary scanning procedure but the system is

32 To edit a scheduled scan You can change the schedule of any scheduled scan. To edit a scheduled scan: 1. On the left pane of the main window, u

33 To disable Online Protection temporarily 1. Right-click Total Security Online Protection icon on the Windows task bar. 2. Click Disable Online P

34 Using Email Protection Email is the most common medium for spreading viruses and other malicious programs. Since email is most widely used for co

35 Knowing about Trusted Email Clients Email is the most common medium for spreading viruses and other malicious programs. Since email is most widel

36 Using Startup Scan Total Security Startup Scan keeps a watch on the programs trying to get automatic execution control. It also keeps a watch on s

37 Using Messenger Quick Heal Total Security Messenger provides the trusted link for message delivery between Quick Heal Team and you (the User). It

38 To check the Message Instantly: By default the messenger is configured to check for the message automatically from Internet. See Customizing Quick

39 Statistics Quick Heal now provides statistics for Online Protection, Email Protection and AntiSpam Protection. Following are the statistics provid

4 QUICK HEAL STATUS UPDATE Upon every update of licensed copy, Quick Heal Update module will send current product status information to Quick Heal Int

40 Email Protection Statistics Number of emails scanned Provides information about total number of emails scanned for infection. Number of emails wi

41 Viewing Virus List Quick Heal Total Security Virus List provides an exhaustive database of respective virus names along with their category. Vie

42 You can perform the following tasks with the Quarantine feature: Add Add a file to the Quarantine module. Remove (Delete) Delete a quarantine fi

43 Figure 3-3: Secure PC from autorun malwares Although Quick Heal recommends that you keep the autorun feature of your PC disabled, but if you wis

44 Secure Removable Drives Quick Heal Total Security safeguards your USB devices from autorun malwares. Autorun feature of the removable drive is one

45 System Information Quick Heal Total Security System Information is an essential tool to gather critical information of a Windows based system for

46 Creating Emergency CD or Command Line Scanner You can create your own emergency bootable CD that will help you to boot your Windows PC and scan an

47 To create Command line scanner You can create DOS Command line scanner using Emergency CD wizard. 1. Start Quick Heal Total Security. 2. Click

48 Start Quick Heal AntiMalware from Quick Heal Total Security system tray icon 1. Right click Quick Heal Total Security system tray icon. 2. Click

49 Quick Heal AntiMalware Settings Scan for suspicious items A signature free scanning to detect malware traces based on heuristic. To enable Scan fo

5 About This Document This user guide contains all the information you need to install and use Quick Heal Total Security on Windows. Once familiar yo

50 Using Quick Heal Anti-Phishing Quick Heal Total Security prevents you from accessing phishing and fraudulent websites. Phishing is a fraudulent at

51 Incompatibility with Internet Explorer 7 and higher version’s Anti-Phishing Microsoft's Internet Explorer 7.0 and higher version has its own

52 Hijack Restore Hijack Restores, restores the important Internet Explorer settings to default settings. Internet Explorer settings modified by Malw

53 Windows Spy This tool can be used to find out more information about an application or process whenever required. At times it happens that we keep

54 About Section Quick Heal Total Security About section provides following information: • Quick Heal Total Security Version • Quick Heal Total Se

55 Using PC2Mobile Scan Quick Heal PC2Mobile Scan feature is available in Quick Heal Total Security. This feature scans for viruses, spywares and ot

56 Nokia Nokia-2610, Nokia-3100, Nokia-3105, Nokia-3109 Classic, Nokia-3120, Nokia-3200, Nokia-3220, Nokia-3500 Classic, Nokia-3510, Nokia-3510i, Noki

57 Sony Ericsson Sony Ericsson-C702, Sony Ericsson-C902, Sony Ericsson-D750i, Sony Ericsson-G502, Sony Ericsson-J300i, Sony Ericsson-K300i, Sony Eri

58 Scanning Windows Mobile To scan a Windows Mobile, follow the below given steps: 1. Start Quick Heal Total Security. 2. In the Quick Heal Total

59 Connection through Bluetooth To configure your mobile phone via Bluetooth, please follow the below given steps: 1. Connect your Mobile phone to

6 About Quick Heal Total Security Quick Heal Total Security gives your desktop needed protection from various Internet threats. It gives Internet Sec

60 Connection through USB Cable To configure your mobile phone via Cable, please follow the below given steps: 1. Connect your Mobile phone to PC o

61 Using Anti-Rootkit Quick Heal Anti-Rootkit is a program that proactively detects and cleans rootkits that are active in the system. This program

62 With the help of Scan Settings you can select what item to scan during scan process. Configuring Quick Heal Anti-Rootkit for Scan 1. Start Quick

63 Scanning Results and Cleaning Rootkits Quick Heal Anti-Rootkit Scanning 1. Start Quick Heal Anti-Rootkit. 2. In the left side of the main windo

64 Cleaning Rootkits through Quick Heal Emergency CD In some cases it may happen that rootkits are not being cleaned. They are reappearing during Qui

65 Using Quick Heal PCTuner To open Quick Heal PCTuner application click Start -> Programs -> Quick Heal Total Security -> Quick Heal PCTun

66 This main window of Quick Heal PCTuner lets you access and execute all the features of Quick Heal PCTuner. The features are divided under six menus

67 Dashboard The Dashboard menu is the default feature that is visible on opening the PCTuner application. The Dashboard menu organizes information ma

68 Cleanup Cleanup menu cleans up system clutter such as invalid and unwanted junk files, invalid registry entries, traces of your Internet history, e

69 How to Perform Auto Cleanup To execute Auto Cleanup, please perform the following steps: 1. Click Cleanup -> Auto Cleanup. 2. Click Options i

7 Anti-Phishing Quick Heal Anti-Phishing toolbar has been introduced. This automatically scans all accessed web pages for fraudulent activity protect

70 Disk Cleanup The Disk Cleanup feature is a tune-up activity that finds and removes invalid and unwanted junk files from the hard disk drive. Disk C

71 Registry Cleanup The Registry Cleanup feature is a tune-up activity that removes invalid registry entries from the system that have appeared due t

72 Traces Cleanup The Traces Cleanup feature is a tune-up activity that removes traces from Internet history and MRU List (Most Recently Used) of vari

73 Tools The Tools menu provides features which deletes duplicate files from the system. It also performs system defragmentation to improve system pe

74 How to Delete Duplicate Files To delete Duplicate Files using Duplicate File Finder, please perform the following steps: 1. Click Tools -> Dup

75 Secure Delete The Secure Delete feature is used to for deleting unwanted files or folders completely from the system. Data deleted using the Delet

76 How to use Secure Delete To delete files or folders using Secure Delete, please perform the following steps 1. Click Tools -> Secure Delete.

77 Defragmenter The Defragmenter feature defragments vital files, such as page-files and registry hives for improving the performance of the system.

78 Using PCTuner Reports The Reports menu will contain reports for various tune-up activities performed by Quick Heal PCTuner. The Reports menu consis

79 Auto Cleanup Reports Auto Cleanup Reports contains a list of records distinguished by Date and Time. Each record contains a detailed report of Aut

8 Table of Contents INSTALLING QUICK HEAL TOTAL SECURITY ...

80 Duplicate File Finder Reports Duplicate File Finder Reports contains a list of records distinguished by Date and Time. Each record contains a deta

81 Other Features This chapter covers information about the two remaining menus of PCTuner: Other and About. Other The Other menu contains a menu

82 About The About menu contains a menu item called Information. The Information screen contains the following information: • Name of the software

83 Customizing Quick Heal Total Security Quick Heal Total Security is provided with various options for customizing. You can easily configure Quick

84 Scanner - Scan Options The Scanner settings will affect the scanning during manual scans. Scanner primarily contains the following options: What

85 How to respond when a virus is found This option allows the user to configure following activities when a virus is found during a scan: Repair Au

86 Using Advanced Options while scanning The Advanced options determine how to perform a scan. You can set following options as per your requirement

87 Configuring Archive Settings Archive scan settings are different from the normal scan. You can set which archives to be scanned and action to be

88 Scanner – Memory Scan Quick Heal Total Security scans the system memory every time it is started. It ensures that any infectious object is not run

89 Setting the submission settings DNAScan suspected files can be submitted to research lab of Quick Heal through email. Submission of the suspected

9 CONFIGURING WINDOWS MOBILE PHONE BEFORE SCAN ...

90 Scanner – PC2Mobile Scan To customize PC2Mobile Scan for Microsoft Windows SmartPhones 1. Start Quick Heal Total Security. 2. Click Options, un

91 Specifying which files to scan Online Executable Files Scans files that are most likely to get infected by a virus. User Specified Extensions This

92 How to respond when a virus is found Deny Access Prevents you from using a virus-infected file. Repair Automatically, delete if unsuccessful A

93 Protection - Email Protection 1. Start Quick Heal Total Security. 2. Click Options, under the top menu of the Quick Heal Total Security. 3. Sel

94 Control attachments to your incoming email Block attachments with multiple extensions Worms commonly use multiple extensions. Enabling this option

95 Protection – AntiSpam Quick Heal AntiSpam has been integrated with Quick Heal Email Protection. It will block unwanted mails coming to your inbox.

96 Enable AntiSpam Plugin In the earlier version of Quick Heal Total Security, adding email addresses, to the Black List or White List was done using

97 AntiSpam Filter Folder Quick Heal AntiSpam scans the mail while scanning it will append the subject of the Spam mail with [SPAM] -. A SpamMails fo

98 Enable Anti-Malware Quick Heal Total Security provides complete protection against Internet malwares like Riskware, Pornware, Hacktool, Spyware, J

99 Protection – Data Protection 1. Start Quick Heal Total Security. 2. Click Options, under main windows menu of the Quick Heal Total Security. 3.